Wholesome Grub Frequently Asked Questions
FAQ
Food Questions
How soon can I get my first order?
You may receive orders sent to your home, business, or health practice within 7 days of your order. All orders need to be in 6 days prior to delivery.
Are my meals fresh or frozen?
Never frozen. All our meals are fresh and ready to eat and can be reheated in a microwave or on a stovetop in less than 5 minutes. For most of our meals (salads are the exception), we recommend reheating your meal on the stovetop for best results, ideally with a cast iron pan and avocado oil spray to keep food from sticking to the pan.
How many people does one feed?
All our meals are intended to be consumed by one person.
How is the food packaged?
Most items are packaged in a leak-proof, microwave-safe BPA plastic container. Which can be recycled when requested for a pickup.
Wellness Coaching Questions
Is this a good solution for employee benefits programs or corporate wellness?
How are wellness coaching sessions conducted?
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
Does this package offer biometric screening?
Yes, our dedicated practitioners use biometric screenings to provide an accurate assessment of an individual’s current state of health and provide an important measuring tool to gauge the success of a company’s overall wellness strategy. Screenings are available onsite, at a lab or through a physician verification process.
Does this package offer healthy eating Rewards?
The ‘My Rewards’ feature enables employers to reward healthy activities and behaviors through a points-based, online platform. A wellness consultant will partner with the employer and, if applicable, their advisor to develop a culturally-relevant series of healthy activities for employees to complete over a designated period (monthly, quarterly or annually). Points will be accumulated for each activity -– and milestones will be established to earn rewards. Clients can tailor the incentive to suit their culture and budget, with options ranging from cash to PTO days to gift cards.
Grubber Account
How can I edit my delivery address?
Yes, you may edit the delivery address anytime.
How to change my order?
You may edit your order up 24 hours of ordering your product items.
When will I be charged for my food subscription?
Your account will be charged weekly for meal and juice subscriptions.
What if I am unhappy with my meals?
If you are unhappy with your meals please contact your chef through your account portal or call 214-702-8652 to speak with the customer helpline.
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